You may observe some differences between Shopify and Inventory Planner reports. Here are some things to keep in mind:
- Net sales in Shopify corresponds to Revenue in Inventory Planner. It is calculated as gross revenue - discounts - returns. Returns use the sales order return date, not original order date.
- Gross sales in Shopify corresponds to Gross Revenue in Inventory Planner.
- Returns/refunds are handled differently: Shopify uses the date when return happened and affects sales, net sales and gross sales for that date; Inventory Planner currently uses original order date and affects sales, gross revenue and revenue for that date.
- Discounts in Shopify are computed using coupons. Discounts in Inventory Planner are computed as (regular price - price) * quantity and include coupons and other markdowns.