Stockout = days when the product is out of stock.

To calculate the forecast, we remove stockouts. The forecast is largely based on the sales volume, which is sales/days in stock. 

Stockouts start recording when you connect your account to Inventory Planner. Inventory Planner cannot import stock history from your platform, so stock-related information starts with the account start date.

You can change settings so that stockouts aren't removed for purposes of calculating the forecast found in Account > Settings 

> Forecast - then uncheck the box for Adjust Forecast using Out of Stock Information.

This should be done if you allow customers to order even when a product is out of stock. You can also set this on the SKU level instead of the store level if needed.

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