Connecting your store

Learn how to connect your store or connect a second store

Jansen avatar
Written by Jansen
Updated over a week ago

Connecting your first store

After you create an account, select the platform you want to connect to Inventory Planner on the page "Let's connect your store". 

Note: If you use an Inventory Management System (such as Skubana, QuickBooks Commerce, or Ordoro), then you don't need to connect your sales platforms as all of the data from those connections will flow through your inventory management system. For example, if you use Ordoro and sell on Shopify and Amazon, you only need to connect Ordoro to Inventory Planner.

After selecting the platform to connect, enter the relevant information in the fields provided. These fields will vary by platform, and additional instructions may be provided on each page to help you locate any needed information.

For example, additional instructions for connecting your Amazon account can be found below the "Connect" button starting with "Enabling API access for your Amazon shop".

When you have entered the required information into these fields, click "Connect".

You will then see the option to continue adding further connections, or to complete the setup:

Your data will start to sync with Inventory Planner. Depending on the order volume and number of variants, the initial sync can take up to a few hours to complete.

Connecting a second store or platform

If you need to add additional stores or connections to your Inventory Planner account, click "Account" in the lower left corner, then "Settings". 

Click "+ New Connection" to add your eCommerce platform or inventory management system. 

You will then see the available platforms Inventory Planner can integrate with.

Once you select and connect your platform, you can use the option to Finish the configuration and Start the Initial sync of the new platform:

If you need additional information specific to your platform or system, check out our Integrations collection in the Help Center.

Connecting multiple stores using the same platform

If you want to connect multiple stores (e.g. multiple Shopify stores or Amazon stores for multiple regions), you can use the process above.

Note that adding more connections will display all of your vendors and purchase orders in one Inventory Planner account. If you want to display the information separately, you should set up a new Inventory Planner account.

You can create a new Inventory Planner account at the point of connecting your new platform, by clicking the arrow beside "New connection" and clicking "New connection in a separate account".

You'll be presented with a popup asking you to confirm. Click "Create new separate account" to create your new account.

Check your connection

Once you've connected to your platform, check your connections to ensure that the correct data is being pulled into Inventory Planner. Go to Account > Settings to see which sales channels are connected.

Ensure that all relevant warehouses are enabled.

Answers the questions

Can I connect multiple Shopify or Amazon stores?

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