We recommend creating a new user in Ordoro for Inventory Planner.
In your Ordoro account:
Go to Settings in the upper right-hand corner
Click on Users in the dropdown menu
Click Add a User
Enter in their name, email and password
Click Create New User
Then, log into Inventory Planner and go to Account > Settings > Connections & warehouses. Click on "+ New connection" and pick the Ordoro integration.
Fill out the form and click "Connect".
Troubleshooting Ordoro
I use Amazon with Ordoro but my sales are not mapping to the correct Amazon warehouse.
If you have Amazon set as a sales channel in your Ordoro account, you may notice that your Amazon sales are not attributed to the correct Amazon warehouse in Inventory Planner.
The discrepancy happens due to inconsistencies in the way Ordoro populates the sales channel field.
To enable Inventory Planner to attribute your Amazon sales to the correct warehouse, you can tag them with FBA + Country code in Ordoro (e.g. "FBA US").
You must tag all of your FBA sales, otherwise Inventory Planner will default to Ordoro's mapping, which may be incorrect.