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Setting up and configuring the Amazon connector

Jansen avatar
Written by Jansen
Updated today

When you connect Inventory Planner to Amazon, you will need to complete some initial configuration for the connector.

You can choose to customize your setup further at the warehouse level, or on the purchase order or transfer order level for specific Amazon behaviors.

If you have a lot of Amazon warehouses, you may find combining them helps to simplify your forecasting and replenishment experience. Learn more about combining warehouses here.

Finally, once your sync has completed, it is critical to make sure your listings and variants have been connected correctly. Learn more about connecting listings and variants.

Connecting Inventory Planner to Amazon

To connect Inventory Planner to Amazon, go to Account > Settings > Connections & warehouses, and click “+ New connection” at the bottom of the page.

Select Amazon.

On the Amazon settings page, choose your primary Amazon marketplace for this connection. The marketplace chosen determines the reporting currency of the warehouse, and should be your home marketplace in the region (i.e. where you started). You can change the marketplace at a later date if needed.

When you add an Amazon marketplace as a connection, FBA warehouses for all the other marketplaces within the same region will also be added. See the supported regions and marketplaces here.

A single FBM warehouse for the whole region will also be added, allowing you to view FBM and FBA data separately.

Note: The “warehouses” Amazon and Inventory Planner refer to are not identical to the Fulfillment Centers where Amazon actually holds stock. Every FBA warehouse in a marketplace combines up all the Fulfillment Centers in that marketplace.

Inventory planning only needs to be done per warehouse, as Amazon controls the distribution of stock to individual Fulfillment Centers themselves to optimize availability.

Selling in multiple regions

You need one connector per Amazon region (not marketplace) per seller account.

For example, if you have two seller accounts, both operating in the EU and North America Amazon regions (i.e. the US, MX, FR, DE, IT and UK marketplaces), you’ll need four connections:

  1. Seller account A – EU connection

  1. Seller account A – NA connection

  1. Seller account B – EU connection

  1. Seller account B – NA connection

If you are connecting multiple seller accounts, it is strongly recommended that you make sure you’re logged in to the relevant seller account in Amazon Seller Central before you set up each connection in Inventory Planner.

Configuration for the Amazon connector

You can configure behavior per connector, then be more specific per warehouse within that connector.

There’s also configuration available within purchase orders and transfer orders, allowing you to customize the creation of inbound shipment plans and handling unreceived FBA shipments.

Configuring the connector (connector settings)

These settings can be configured under Account > Settings > Connections & warehouses, by clicking “Connection settings” beside the Amazon connector.

Sync shipping/handling for shipments processed by Amazon-partnered carriers

If you choose an Amazon Partner as a carrier, the shipping and handling fees automatically added for Amazon-partnered carriers will be synced to the purchase order or transfer order.

Estimated pick-up delay

The estimated number of days from the estimated pick-up date until stock is available for sale. This setting is used to set the expected date for Less Than Truckload/Full Truckload (LTL/FTL) inbound shipments.

Inbound shipment order type

When an inbound shipment is created in Amazon Seller Central (not within Inventory Planner), it will be synced into Inventory Planner. You can choose whether these inbound shipments are synced as purchase orders or transfer orders.

You should choose “purchase order” when the shipments are usually direct from vendors. Inbound shipment purchase orders sync with no specific vendor set as its source, as Amazon doesn’t provide that information. You can set a specific vendor as a purchase order’s source within the stock orders list.

Choose “transfer orders” if the inbound shipments from this region are usually transfers from another warehouse you use. If you set “transfer orders” as the inbound shipment type, you’ll also need to set the default source warehouse for these transfers – i.e. the warehouse the inventory is usually transferred from.

If you choose “Auto”, Inventory Planner will default to purchase orders.

Configuring your Amazon warehouses

These settings can be configured under Account > Settings > Connections & warehouses, by clicking the cog icon beside the specific Amazon warehouse and scrolling to the bottom of the page.

Sync inbound shipments for this country

When this setting is enabled, inbound shipments created in Amazon Seller Central will be synced to Inventory Planner as purchase orders or transfer orders. If this setting is disabled, inbound shipments won’t be synced.

Inbound shipment order type

If the marketplace’s inbound shipment order type differs to that of the connector’s, you can set its inbound shipment order type here.

In addition to these settings, you may want to read the Optimizing your warehouse configuration for Amazon guide.

Configuring stock orders for use with the Amazon connector

These settings can be configured under Account > Settings > Purchase orders, under the “Platforms” section of the page.

Show ‘Save purchase order/transfer to connection’ automatically

Enable this setting to automatically open the “Send to Amazon” modal on saving a purchase or transfer order.

Automatically ignore unreceived FBA shipments

Enable this option to automatically ignore FBA shipments which haven’t been received after a set number of days past the expected date.

You may want to ignore these shipments to avoid incorrect replenishment recommendations, as if they are taken into account, Inventory Planner will treat them as though they’re still due.

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